Shipping

We ship: to Budapest and the adjacent zones, and the countryside

Culinaris Retail Kft. will deliver the ordered goods at the delivery date confirmed, to the delivery address supplied by the Customer.

Culinaris Retail Kft. refuses to take liability for any product delivery failure due to the product not being on stock, or not sourceable.

The Customer must provide a precise delivery address that can be safely accessed, without transportation or security hurdles impeding or disabling shipment, or causing undue delay for the delivery staff.

Culinaris Retail Kft. will attempt to make all deliveries within the selected time slot, nonetheless refuses to take liability for any potential delay arising outside its own control, or unavoidable.

Shipping costs

Budapest and adjacent zones

The Culinaris delivery staff delivers within Budapest and to these locations in the proximity of Budapest: Budaörs, Budakeszi, Budajenő, Budakalász, Nagykovácsi, Solymár, Remeteszőlős, Törökbálint, Érd, Üröm, Telki, Diósd, Pilisborosjenő, Biatorbágy, Csobánka, Csömör, Dunabogdány, Dunaharaszti, Dunakeszi, Ecser, Etyek, Fót, Göd, Gödöllő, Gyál, Halásztelek, Herceghalom, Kerepes, Kistarcsa, Leányfalu, Mogyoród, Nagytarcsa, Páty, Pécel, Perbál, Piliscsaba, Pilisvörösvár, Pilisszentiván, Pomáz, Sóskút, Szentendre, Szigetszentmiklós, Tahitótfalu, Tök, Vác, Vecsés, Veresegyház, Visegrád, Zsámbék.

For all other places (not listed above), shipment is done via courier service (our contractual partner).

For Budapest and the adjacent zones, the Customer may select the most convenient time slot for delivery, from the table shown. The system will offer the earliest delivery dates possible, set according to the order date. Shipping is possible on Mondays to Saturdays, from 9 am to 8 pm, within a 2-3 hour time slot selected. The exact delivery time will be within the time slot picked, however cannot be guaranteed with accuracy. 

If the time slot is colour marked and you cannot click on it, it is already taken, so you need to chose another one.

When you finalise your order, the selected time slot for delivery will be shown again. If you wish to change it after the order is placed, please contact us by e-mail.

An extra fee applies to parcels over a weight of 100 kg, on a case-by-case basis.

Countryside

For all places not listed above, shipping is done via courier service (our contractual partner) on Tuesdays to Fridays, from 8 am to 6 pm.

The delivery day can be picked from the relevant table applicable to countryside shipments, in line with the shipping terms of the given provider. 

The products of certain categories are solely shipped within Budapest and the adjacent zones. This is to avoid the product going off during longer shipments, impeding proper use or rendering the product unusable. Culinaris Retail Kft. and its team are committed to supply premium products only, therefore this risk is to be eliminated. Where you see a “BP” mark, the product is available for shipment in Budapest and the adjacent areas only. 

An extra fee applies to parcels over a weight of 20 kg, on a case-by-case basis.

If you have a specific shipping requirement, please contact our customer service over the phone (+36 1 345 0777 , ext. 3) or by e-mail (webshop@culinaris.hu).

The Customer is obliged to take over the products delivered by Culinaris Retail Kft. and pay the applicable purchase price.

Shipment area: within Hungary.